FREQUENTLY ASKED QUESTIONS

We hope that your experience with us is as effortless as possible, however, we do acknowledge that questions may arise.


IS SHIPPING REALLY FREE?   

Yes, it is! As a thank you to our customers, shipping costs are on us. No matter where you live — worldwide.  

WHICH CURRENCY WILL I BE CHARGED IN?   

Since our company is based in the U.S.A, we process all orders in USD currency. If you are located in another country, during checkout your order will automatically be converted at the current exchange rate.  

IS YOUR WEBSITE SECURE?   

We use state of the art Secure SSL connections with the latest 256-bit encryption technology for 100% safe and secure transactions.   

WHERE CAN I GET UPDATES ON MY ORDER?   

We put together a handy shipping guide here and you can track your order here. Please note customers are responsible for any customs and tax charges for their order.  

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?   

Standard shipping time is 7 to 20 business days from the date that your item is shipped out, not necessarily from the date that the order was placed. Depending on demand and your location, some orders arrive as soon as 3 business days.  

WHAT IS MY TRACKING NUMBER?   

You will receive an email once your order ships that contains your tracking information.     

AMENDMENTS AND CANCELLATIONS   

If you need to makes changes to your order you will need to track your order within 24hrs of placing the order.    

We Can Change    

We Can ChangeYour: 

 *Delivery Details 

 *Your Name 

 *Your Email 

 *Your Phone Number 

 Cancellations: 

 *We cannot cancel your order once it has already been shipped. 

*You can view our full refund policy here.

MY ITEM ARRIVED DAMAGED   

We do ship every item with extra padding. Despite this, sometimes items arrive damaged due to mail service mistreatment.If this happens to you, please reach out with your order number, and a picture of the damaged item.  

WHERE IS 1 Awesome World Located?  

We have our main office and warehouse located in the beautiful U.S.A.! We work with suppliers and vendors across the globe to source the best products for our customers.  

CONTACT US   

If we still haven't managed to answer your question please feel free to contact us and we'll get back to you within 24hrs 😊